Skip to content
- Dealer
- Kankou Co., Ltd.
- Manager in charge of operation
- Yasuhisa Oyokawa
- address
- 〒106-0031
1-15-16 Nishi-Azabu, Minato-ku, Tokyo Nishi-Azabu SD Building 401
- Explanation of rates other than the product price
- It will be shipped by EMS. * Shipping in Japan and Thailand does not apply.
The product price is sold at the price without shipping cost.
* Taxes and tariffs in each country such as consumption tax may be charged.
Please note that cash on delivery is not available.
- Application expiration date
- Please note that the delivery date specification is not accepted in principle.
In addition, if the product is out of stock, we will email here.
- Defective
- In principle, we do not accept products returned. If you have a defective product, please contact us by e -mail. Defective products will be replaced.
In addition, we will bear the postage incurred when the defective product is replaced.
【please note】
We do not accept any returns or cancellations by customer convenience (size, different image, wrong order).
- Sales volume
- Our products are produced in small quantities.
Please note that products may be out of stock.
- Delivery time
- ・ The delivery date will be shipped within 5 business days after ordering.
* In addition, depending on the delivery area, you may not be able to meet your request. Please understand in advance.
・ If the customer is absent at the time of shipping, the courier will leave an absent vote, but in that case, the order will be canceled because it will be returned at the courier. In addition, please note that we will charge the customer for the round -trip shipping fee and fee at that time.
* Our shop is not open on weekends and holidays. Thank you for shipping on weekends and holidays.
- Payment method
- You can use your credit card online payment (Shoppi Fi Payment).
The following six cards, including affiliated cards, are available.
VISA, MasterCard, JCB, American Express, Diners, and Discover are available.
* Payment by credit card will be only once per transaction. * Customs duties may be applied.
- Purchase/passing information
- The price of the online store may be converted and claimed from the US dollar (USD) or Japanese yen (JPY) at the rate at the time of billing depending on the product.
- Wrapping service information
- We do not accept wrapping services on online sites.
* You can purchase a wrapping bag.
- Expiration date
- In principle, we do not accept products returned. If there is a defective product or misplacement, please contact us by e -mail.
It is necessary to return it within 8 days from the date of the luggage is delivered and receive a refund.
- Returning postage
- In principle, we do not accept products returned. Defective products will be replaced. In addition, we will bear the shipping costs that occur when replacing defective products and misplacing incorrectly.
- email address
- support.gos@russeluno.jp
